Shipping & Delivery
Shipping & Delivery Policy for ARCedtech
Welcome to ARCedtech! This Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website, www.arcedtech.com (“Website”). Please read this policy carefully to understand our shipping and delivery processes.
1. Order Processing
a. Processing Time
All orders are processed within 3-10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
b. Order Confirmation
You will receive an email confirmation once your order is placed successfully.
2. Shipping Rates and Delivery Estimates
a. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. Shipping rates vary depending on the destination, shipping method, and the size and weight of the items.
b. Delivery Estimates
Delivery times are estimates and may vary depending on your location and shipping method selected. Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Please note that these estimates do not include order processing time.
c. Shipping Locations
We currently ship to addresses within India and internationally. Please note that shipping to international destinations may take longer and incur additional customs duties or taxes, which are the responsibility of the customer.
3. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 72 hours.
4. Customs, Duties, and Taxes
ARCedtech is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
ARCedtech is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Missing or Lost Packages
If your order is missing or lost, please contact our customer support team at contact@arcedtech.com as soon as possible. We will work with the shipping carrier to locate your package or issue a replacement if necessary.
7. Incorrect Shipping Information
ARCedtech is not responsible for orders not received due to incorrect or incomplete shipping information provided by the customer. Please ensure that your shipping address is correct before finalizing your order.
8. Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or destination. These restrictions will be noted on the product page. We reserve the right to cancel any orders that do not comply with these restrictions.
9. Contact Information
If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at:
- Email: contact@arcedtech.com
- Phone: +91 8527 18 12 78
- Address: ARCEDTECH SOLUTIONS PVT LTD
1001 Tower 16, The Close South, Nirvana Country
Gurgaon-122018, Haryana, India
Thank you for choosing ARCedtech. We appreciate your business and are committed to providing you with the highest quality educational products and services.
